PRIVACY POLICY

At PepPro Group, your privacy and data security are our priority.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the "Site") or make a purchase from us.

By using the Site, you agree to this policy. If you do not agree, please discontinue use immediately.

A. Personal Information

When you make a purchase or create an account, we may collect:

• Full name
• Billing and shipping address
• Phone number
• Payment information (processed securely via third-party payment processors)

We do not store or have access to your full credit or debit card details.

B. Non-Personal Information

We automatically collect non-identifiable data to help improve our website and services, such as:

• IP address, browser type, and device data
• Referring URLs and time spent on pages
• Site interaction and traffic analytics

C. Cookies & Tracking

We use cookies, pixels, and similar technologies to:

• Maintain your shopping cart and session preferences
• Improve website performance and usability
• Deliver targeted ads and measure campaign performance

You may disable cookies in your browser, but doing so could affect certain Site functions.

We use collected data to:

• Process and fulfill orders
• Communicate order confirmations, updates, or support responses
• Improve the Site and optimize user experience
• Prevent fraudulent activity and ensure transaction security
• Comply with applicable legal requirements

PepPro Group never sells or rents your personal information to third parties.

We may share limited information with:

• Service Providers – trusted partners who handle payment processing, order fulfillment, or analytics
• Advertising Partners – to measure performance and reach relevant audiences
• Regulatory or Legal Authorities – when required by law or to protect our rights

All third parties we work with are required to maintain strict confidentiality and security standards.

All card and ACH transactions are handled by PCI-compliant payment gateways. PepPro Group does not store or access your payment card or bank account details.

We retain customer information only as long as necessary to:

• Complete transactions and fulfill orders
• Meet accounting and legal requirements
• Resolve disputes or enforce our Terms and Conditions

After that, your data is securely deleted or anonymized.

You have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing communications
• Request a copy of your stored data

To exercise these rights, email us at thomas@pepprogroup.com.

Requests are typically processed within 10 business days.

By subscribing to our mailing list or SMS updates, you consent to receive promotional messages.

You can unsubscribe anytime by:

• Clicking "Unsubscribe" in an email, or
• Replying "STOP" to SMS messages.

We never sell or share your contact information for third-party marketing.

We use industry-standard safeguards such as:

• SSL encryption for data transmission
• Secure servers and firewalls
• Access controls to limit data exposure

While we take every reasonable precaution, no online system is entirely immune to risk, and we cannot guarantee absolute security.

Our Site and products are intended solely for individuals 21 years of age or older acting in a research capacity.

We do not knowingly collect information from minors.

If you believe a minor has submitted information, please contact us for immediate deletion.

We may revise this Privacy Policy from time to time. The updated version will always be posted on this page with a new "Last Updated" date. Continued use of the Site after changes indicates acceptance of the revised policy.

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you additional rights regarding your personal information. You have the right to:

• Know the categories of personal information we collect, use, and disclose
• Request access to the specific personal information we have collected about you
• Request correction of inaccurate personal information
• Request deletion of your personal information, subject to legal exceptions
• Opt out of the "sale" or "sharing" of personal information
• Limit the use and disclosure of sensitive personal information
• Not be discriminated against for exercising your privacy rights

PepPro Group does not sell your personal information for money. To the extent we share personal information with advertising partners for cross-context behavioral advertising, you may opt out at any time by emailing us at thomas@pepprogroup.com or using any "Do Not Sell or Share My Personal Information" control we make available.

To exercise any of these rights, contact us at thomas@pepprogroup.com. You may designate an authorized agent to submit a request on your behalf. We will verify your identity before fulfilling a request and will not discriminate against you for exercising your rights.

If you have any questions or concerns about this Privacy Policy, please contact us at:

thomas@pepprogroup.com