TERMS AND CONDITIONS

By accessing or purchasing from PepPro Group (“we,” “our,” or “us”) through our website (the “Site”), you agree to comply with these Terms and Conditions and our Privacy Policy.

If you do not agree with any part of these Terms, please do not use the Site or place an order.

PepPro Group reserves the right to update, modify, or replace these Terms at any time. The most current version will always be posted on this page, and your continued use of the Site constitutes acceptance of any updates.

All products sold by PepPro Group are intended strictly for laboratory research and in-vitro experimental use only. They are not drugs, dietary supplements, cosmetics, or medical devices, and have not been evaluated or approved by the FDA for any therapeutic use.

Products are NOT for human or animal consumption, ingestion, injection, or any other form of in-vivo use. Nothing on the Site is medical advice or a recommendation to administer any product to a human or animal.

By placing an order, you certify that you are at least 21 years of age and a qualified researcher or professional acquiring these materials solely for legitimate laboratory or research purposes. You assume full responsibility for the safe and lawful handling, use, and disposal of all products.

PepPro Group makes every effort to ensure product descriptions, images, pricing, and availability are accurate and current.

However, we cannot guarantee that all information is error-free. We reserve the right to correct errors, update content, or modify product details at any time without prior notice.

All orders are subject to acceptance and product availability.

Payment is processed at the time of order placement via the payment methods offered at checkout.

We reserve the right to refuse or cancel any order at our sole discretion, including for suspected fraud, pricing errors, or violation of these Terms.

Products purchased from PepPro Group may not be resold, redistributed, relabeled, or supplied to any third party for human or animal use.

You agree not to repackage, alter, or misrepresent the identity, origin, or intended research-use classification of any product purchased from us.

Shipping options, fees, and estimated delivery times are presented at checkout and detailed in our Shipping Policy.

Risk of loss and title for items pass to you upon delivery to the carrier.

We are not responsible for shipping delays caused by carriers or events beyond our reasonable control.

See our Returns Policy for details on eligibility, timelines, and procedures.

If your order arrives damaged, incorrect, or incomplete, please contact us within 7 days of delivery at thomas@pepprogroup.com.

To the maximum extent permitted by law, PepPro Group, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, your purchase of products, or any use or misuse of those products.

All content on the Site — including text, graphics, images, trademarks, and logos — is the property of PepPro Group or its licensors. You may not copy, reproduce, modify, or distribute any content without our prior written consent.

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which we operate, without regard to its conflict-of-law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms or your purchase shall first be addressed through good-faith negotiation by contacting us at thomas@pepprogroup.com.

If the dispute cannot be resolved informally within 30 days, it shall be resolved by binding arbitration on an individual basis. To the maximum extent permitted by law, you and PepPro Group waive any right to a jury trial and to participate in a class or representative action.

PepPro Group may update these Terms at any time. Changes take effect immediately upon posting.

If you have any questions about these Terms, please contact us at:

thomas@pepprogroup.com